Times

Monday – Friday 10:00am – 8:00pm
Saturday – Sunday 10:00am – 9:00pm

OPENINGS AND EXTRAORDINARY CLOSURES:

February 17 closed

April 12 Closed

April 13-25 10 am-9 pm

May 1st 10 am-9 pm

June 1-2 10 am-9 pm

Address

Highway A19 Palermo-Catania
Exit Dittaino Outlet – 94011 Agira (EN)
Tel. +39 0935 950040
info@siciliaoutletvillage.it

Available services

  • Indietro Mobile app
  • Indietro Digital bank

    Banca Siciliana launches its new concept customer desk: Credito Siciliano’s Creval Bancaperta. Thanks to new generation communication and information technologies, it will soon be possible at Sicilia Outlet Village to carry out banking operations through a Credito Siciliano operator who will answer remotely, via a video connection, enabling customers to act as if they were in front of a traditional desk.

  • Indietro ATM/CASH MACHINE
  • Indietro Group 17 Created with Sketch. CHAUFFEUR SERVICE

    Contact Sicilia Outlet Village's Info Point to find out how to reach us easily with limousine services at special rates. Exclusive rates for our customers.

    +39 0935 950040 - info@siciliaoutletvillage.com

  • Indietro Free wi-fi

    Free wi-fi connection

  • Indietro Hands free shopping

    Come to the Village and shop in comfort using our Hands-free service: leave your purchased items at the Info Point and walk around freely while shopping. The service is active everyday.

  • Indietro Luxury concierge

    “LUXURY CONCIERGE” is the new service designed by Sicilia Outlet Village to take even more care of its customers and enable them to enjoy a unique, made-to-measure experience before, after and during your visit to our Outlet Village.

    By contacting the “LUXURY CONCIERGE” you can organize not only your exclusive visit to Sicilia Outlet Village but much more besides: you can book the most exclusive hotels or private residences and limousine or helicopter service, hire luxury cars, book a personal shopper to advise you on your purchases, or organize a meeting, a birthday party or other events at our Outlet Village.

    On arriving at Sicilia Outlet Village you’ll find a member of our multilingual staff to welcome you and look after every aspect of your visit, thus making your shopping experience truly unique.

    For further information, please contact the Info Point

    Our “LUXURY CONCIERGE” will also help you extend the experience outside Sicilia Outlet Village: you can book a tourist guide to continue your journey, organize guided tours of museums, book a personal guided tour to explore the city of Turin, plan a food&wine tour of the Langhe, do a cookery course on the Alba white truffle, organize a private visit and tasting at a prestige Barolo winery, and much more besides…
    No limits on our part: it’s up to you and your imagination!

    Whatever your travel needs and desires, email us a request via luxuryconcierge@siciliaoutletvillage.com (it – en - fr). The service is available round the clock, 7 days at week, 365 days a year. Our staff will answer you within 48 hours and be is at your service for whatever you want, to advise you and satisfy your every desire before, during and after your visit to Sicilia Outlet Village.

  • Indietro FREE PARKING

    Free parking from 7 a.m. till 10 p.m. on opening days.

  • Indietro RESERVED PARKING FOR EXPECTANT MOTHERS/FAMILIES
  • Indietro Personal shopper

    Enjoy our new personal shopping service! Take advantage of personalized consulting on your purchases. A fashion expert will guide you through the shops in the village, helping you to choose the outfit best suited to your style. Our personal shopping service is available from Monday to Saturday, and provides you with a consultation lasting at least 90 minutes for the price of €150.00.

    To book a personal shopper, please send an e-mail to personalshopper@siciliaoutletvillage.com.

    We will get right back to you to find out exactly what you need, and to arrange an appointment.

    We will also offer you a special, free shopping accessory!

    Book right away to make a date with fashion!

    +39 0935 950040 - info@siciliaoutletvillage.com

  • Indietro CHARGING STATION FOR ELECTRIC CARS

    Duferco Energia SpA is the Duferco Group company operating in the Italian energy supply market. Innovation, efficiency and sustainability are the cornerstones of the Group’s success in all its markets and the driving force behind Duferco Energia. Created to manage the Group’s investments in electricity production from renewable energy sources, today Duferco Energia is a leading operator within the E-mobility industry and, as an ESCO, it is fully committed to energy conservation. E-mobility users now have access to the mobility.dufercoenergia.com website, the D-Mobility app for iOS and Android and a 24/7 technical support service available in three languages (Italian, English and French). Duferco Energia guarantees that the energy used for its EV charging stations is 100% green.

  • Indietro PHONE CHARGING STATION

    Recharge your cell phone battery at the free phone charging stations located on the Village terraces.

  • Indietro FREE UMBRELLA HIRE

    For further information, please contact the Info Point.

  • Indietro CONFERENCE ROOM

    Book the Sicilia Outlet Village conference room: perfect for meetings, conferences and all kinds of professional events:

    • seating for 60 people
    • table and chairs for speakers
    • stationery for each workspace
    • video projector
    • flip chart
    • free Wi-Fi.

    The Village has a wide range of food and drink facilities that can provide coffee, light lunches and aperitifs on request.

    Everything can be tailored to the number of people booked to take part.

    All participants will be given an exclusive One Day Card, entitling them to a further 10% off outlet prices in participating stores (excluding sales or promotions).

    For further information and availability, write to info@siciliaoutletvillage.com or call +39 0935 950040

    Choose Sicilia Outlet Village. Everything you need for your business and leisure.

  • Indietro CHILDREN'S PLAY AREA
  • Indietro WHEELCHAIR LOANS
  • Indietro Ship your shopping

    Visit Sicilia Outlet Village, do your shopping and effortlessly ship it wherever you want in Italy or abroad.
    For further information please contact the Info Point +39 0935 950040.

  • Indietro DISPLAY SPACES

    Increase your brand visibility at Sicilia Outlet Village, it’s the perfect location for your promotional activities.
    Three types of display space are available:
    - 6m2
    - 12m2
    - 25m2

    For more details and availability: write to info@siciliaoutletvillage.com or call +39 0935 950040.

  • Indietro Bus stop lounge

    Discover the new Bus Stop Lounge at the Village designed to make your wait for the Shuttle Bus more comfortable.

  • Indietro TOBACCO & CO
  • Indietro DOG FOUNTAINS
  • Indietro Change

    Convert currency in just a few short steps at Sicilia Outlet Village!

    Your shopping experience is now even more complete with the currency exchange service provided by Best and Fast Change Italia. Visit our Info Point, where you can easily convert your cash into more than 50 foreign currencies, including: USD - CNY - RUB -AUD - AED - ILS and take advantage of the new Cash Advance service, enabling you to receive, via your credit card, the funds you need in the desired currency.

    In fact, the service is:

    Practical: cash advances available, with no limit on amounts exchanged;

    Secure: the currency exchange transactions are secure and processed in a continuously supervised area;

    Fast: collect your currency directly at the counter, with no need to use ATMs; you'll have the necessary amount of funds immediately available for your shopping needs.

  • Indietro Tax refund

    Shopping in stores displaying the Vat Refund or Tax Free sign is the best way to save on your purchases. In fact, with tax free shopping, you are eligible for a tax refund on purchases made in the EU if you reside outside of Europe or if you reside in a European country, such as Iceland, Norway and Switzerland, that is not a EU Member State.

    You can claim the VAT refund within 3 months of the purchase date and you can now do this at Sicilia Outlet Village too: just present the tax refund form at the Best and Fast Change (BFC) currency exchange desk located at the Info Point, where you can also request an immediate refund even prior to getting the custom’s stamp (you will need a credit card as guarantee for this option). This will save you considerable time on departure, avoiding long lines at the airport or border crossing, as you will only need to complete the customs formalities.

    To be eligible for a tax refund, the following conditions must be met:

    • The foreign purchaser must reside or be domiciled outside of the EU;
    • The goods purchased must be for personal or family use and carried in the traveller’s personal baggage; • The total value of the purchased goods must exceed 154.94 Euro (including VAT) per invoice;
    • The purchase must be backed by a commercial document (invoice), providing a description of the goods and indicating the traveller’s personal data and passport particulars;
    • The goods must be taken outside of the EU by the end of the third month following the month of purchase;
    • Customs formalities must be completed.

    In addition to the Tax Refund service, the Best and Fast Change desk also provides the following services:

    • purchase and sale of foreign currencies: BFC accepts a wide range of foreign currencies: generally, those listed on the currency market;
    • credit card cash advances: all major credit cards (Visa, MasterCard, Maestro, Union Pay, Diners and JCB) are accepted for these transactions;
    • purchase of Travelers Cheques: BFC accepts American Express Travelers Cheques.

    Till 23 November the tax refund service for our Customers will operate at the following times:

    • 2.00pm - 8.00pm on weekdays (desk closes at 8.30pm)

    • 2.30pm - 9.00pm on Saturday and Sunday (desk closes at 9.30pm)

    • Closed all day on Thursday 14/11 and Tuesday 19/11, which are the service employee’s weekly days off.